Selina, don't hijack old threads,
One of the most common causes of this error code is the Anti Virus and Anti
Spyware software programs running on the computer.
You can try turning them off and then try the updates again. Keep the
firewall on though.
Also see:
Error message when you use Windows Update or Microsoft Update Web sites to
install updates: 0x80070005
http://support.microsoft.com/kb/968003/
0x80070005 - Permissions issue. You can reset registry and file ACLs to
their Default state by following the directions here:
http://blogs.msdn.com/astebner/archive/2006/09/04/739820.aspx
If that doesn't assist, please start a new thread stating what update you're
trying to install, details about your computer for example, what operating
system etc.
--
TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights.
Selina wrote:
:: I tried these steps and still the same problem don't know what to do
:: next.
::
:: "stossmann" wrote:
::
:::
::: I IMed HP Tech Support. . . Here is the solution, it's relatively
::: simple and more importantly, it works!
:::
::: 1. Disable Windows Update
::: a. Click on start
::: b. Click on all programs
::: c. Click on accessories
::: d. Click on Run
::: e. Type services.msc and press ok
::: f. Right click on "Windows Update"
::: g. Click on stop (Windows Update is now disabled)
::: 2. Rename Software Distribution folder
::: a. Navigate to: C:/Windows/
::: b. Find the folder named: "SoftwareDistribution"
::: c. Rename that folder to something like "SoftwareDistribution.old"
::: d. Create a new folder called "SoftwareDistribution"
::: 3. Enable Windows Update
::: a. Click on start
::: b. Click on all programs
::: c. Click on accessories
::: d. Click on Run
::: e. Type services.msc and press ok
::: f. Right click on windows update
::: g. Click on start
::: If you are unable to find Software Distribution Folder, follow these
::: steps before #2 above.
::: 1. From the explorer window press the Alt key to view the file menu.
::: 2. Click Tools
::: 3. Select Folder Options
::: 4. Select the View tab
::: 5. Select "Show hidden files and folders"
::: 6. Remove the selection from "Hide protected operating system files"
::: 7. Click OK
:::
::: Restart your PC and you should be good to go!
:::
:::
::: --
::: stossmann
::: Posted via http://ms-os.com Forum to Usenet gateway